Service Uptime Guarantee in Cloud Hosting
Our cloud hosting packages feature a 99.9% service uptime guarantee. We're able to reach that goal by using a cutting-edge cloud hosting platform where every single service (files, e-mail messages, databases, and so on.) has its own group of machines. We do not run everything on just a single server as most companies do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your internet websites. If one server fails, the other ones inside the cluster will take over to enable continuous work of the websites. To prevent infrastructural issues, our hosting server facilities use effective diesel backup generators and a number of independent Internet providers as to ensure that site visitors will be able to reach your sites no matter what. We also have a team of expert professionals monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server plans, you are going to enjoy a 99.9% service uptime and you can just forget about any disruptions you may have experienced with other companies. In contrast to the majority of hosting service providers, we do not handle everything on a single hosting server. As an alternative, each and every part of the hosting service, such as the file storage, email messages, databases, Control Panel, statistics, and so forth., has its own clusters of servers. If one web server fails, the others will take over, so your sites will never be affected. In addition we use a groundbreaking load-balancing platform which guarantees the ideal performance of both our web servers and the websites accommodated on them. Several different Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a crew of expert professionals, that's available 24/7, keeps track of the system in case of software issues. Through our semi-dedicated servers, your internet websites shall be operational no matter what.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by several Internet providers and diesel backup generators. Additionally, we employ new hardware for the physical web servers in which the VPS accounts are set up to steer clear of any possibility of hardware malfunction and each part has been tested extensively. The integrity of your info is ensured by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your Internet sites will be operating virtually without any disturbances. Our experienced admins will resolve immediately any software issue which may show up, so even if there's an issue with a different VPS server account on the physical server, your VPS shall not be affected. The hosting server uptime is listed on our site and not hidden in our Terms of Service since we can keep our promise and provide you with an exceptionally reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated plans include a 99.9% server and network uptime warranty and repairs and maintenance procedures are part of the other .01% of the time. We test out each server carefully before we hand it over to the client and we employ new hardware components in order to avoid any probability of hardware troubles. Any unexpected software troubles will be resolved straight away by our system administrators as they keep track of all web hosting servers 24/7. To avoid infrastructural troubles, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your sites are flooded, we can respond immediately and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper functioning of your Internet sites.