Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Reply Warranty

  • Our group of specialists will do their best to answer to your service tickets within about 1 hour. If, however, the problem you have encountered needs the assistance of our Admin =Team,= we are going to address the ticket to the technician on duty and will post a note to notify you.

  • Top quality support service
  • Professional Client Assistance Service

  • We offer you 24/7 customer support through a ultra–fast ticketing system integrated into your Control Panel. You’ll be able to e–mail us anytime about any of the software applications that come pre–installed on your virtual server, this includes the desired Operating System, the server admin panel and our custom created Web Site Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Site Control Panel that will come at zero cost in your virtual server, you will discover an interesting Help zone, that features everything you should be informed about when supervising your web sites and software packages. We have included a wide range of how–to articles and reviews and video courses that display the fundamental web site management tasks in an easy to comprehend fashion.